Tyrenet has achieved excellent first quarter fitment rates of Hankook tyres on the Hankook Truck Masters breakdown scheme for 2011.
Tyrenet has now operated the scheme on behalf of this major tyre manufacturer for two years, and has repeatedly shown its commitment to the scheme with its consistently high fitment rates of policy product.
These first quarter fitment rates are further evidence of Tyrenet’s can do attitude, which constantly means that we strive to go that little bit further for customers of both Tyrenet and Hankook Truck Masters in order to source the product the customer requests.
This effort has been further bolstered by the implementation of Tyrenet’s new call handling system over the past year, which now allows operators to log all calls made when sourcing a job, so that we can prove to customers just how many extra steps we have taken in order to source the exact tyre required.
With approximately 400 Hankook Truck Masters dealers up and down the UK, the network has excellent levels of coverage made up of highly professional independent tyre dealers. For those areas with reduced levels of coverage, Hankook Truck Masters customers can also rely upon the Tyrenet network which now has around 700 commercial tyre dealers across the UK making it one of the most comprehensive commercial tyre networks in the UK to date.
Tyrenet is very excited to announce that it is in the process of testing its new casing management module, which is the next stage to be incorporated into the UniServe system.
The new module has been designed to improve the overall efficiency of the casing management process, and will look to build upon the already successful casing management process currently in place at Tyrenet.
One of the main benefits to both customers and suppliers will be the entry of casings into the system before an invoice has been completed. Up until now the casing management system has relied upon the completion of invoices before casings could enter the system. Delays in the issuing of customer order numbers, or the late return of job sheets for example could cause a delay in the casing process.
However, with the successful introduction of the document management module of UniServe several months ago, information on all tyres removed can now be transferred straight into the new casing module once the invoice has been prepared, rather than approved. It is the removal of this delay in approval times that will go a long way to shortening the time between the removal and collection of a customer casing.
Tyrenet has been working closely with its dedicated casing collector over the past several months in order to ensure that not only are right casings picked up promplty, but also that they are assessed independently in order to give the customer detailed information about they tyres removed from their vehicles. To ensure total UK coverage, and a single point of assessment Tyrenet has also been collecting customer casings from various locations in the North and Scotland, and pooling them in volume so that they can be collected and assessed by our independent casing assessor.
Over the coming days Tyrenet will be rigorously testing the new module to ensure that it is suitable for deployment and in partnership with Cam Systems will be looking to begin using the new system in the next few weeks.
In light of recent parliamentary discussions, the commercial tyre and commercial repair sectors are keeping a close eye on the ongoing debates about the safety of second hand rims.
The issue was brought to the floors of Westminister by Sale East and Wythenshawe MP Paul Goggins, who in turn had it brough to his attention by local constituent John Ellis, who is the Managing Director of a Manchester based wheel and tyre distribution company.
It is estimated that in 2009 around 10,000 used rims were sold in varying conditions, and the concern is that many of these wheels were sold by businesses who do not possess the knowledge and skills required to assess the physical condition of the wheels, in order to ascertain their suitability for reuse on the road.
Unsuitable second hand rims can be more susceptible to damages, and can also lead to underinflation and tyres being run flat. Rim defects may also lead to an increased risk of tyre related breakdowns.