Over the last 3 months 50 pence from every breakdown YOU have given to Tyrenet has gone to Help For Heroes. The response has been excellent and Tyrenet would like to thank all tyre dealers on our nationwide network for their support for the campaign.

The total raised will be calculated at the end of this month, and all funds raised will be going to support wounded British troops, brave men and women who have risked their lives for us in Iraq and Afghanistan.

However, we still have nearlly two weeks to go, and remember that every breakdown you give to Tyrenet goes towards making a difference to a brave British soldiers future. All you need to do is phone 0845 230 11 44 and let us do the rest.

Thankyou!

The latest module of the new Tyrenet system allows Tyrenet to ’scrub’ jobsheets electronically in order to prepare them for invoicing, therefore streamlining the whole process, allowing us to process more invoices. The new system module opens up the invoicing process, in a more user friendly way, so that it can be split between Tyrenet staff members.

In the coming months it will also drive the updated fleet management and casing management modules, which will then phase out our current in house systems.

The new Document Manager module is also a key link in Tyrenet’s goal to have a more eco friendly, paperless office. The requirement to print job sheets and dealer paperwork is now null and void, as all ‘paperwork’ is now processed through Document Manager in .PDF format thanks to our E-Faxing service, which turns your faxed document into an email attachment.

This is a big and exciting step towards the paperless office, and is making a huge difference to the way in which Tyrenet function on a daily basis.

Because Tyrenet has a complex two way billing system, it is critical that invoices are scrubbed and coded. This process ensures that the customer is billed the correct amount, and the dealer is paid the correct amount for any work done.

Up until now Tyrenet has scrubbed and coded as necessary on paper, and this process has been tried and tested to the point where we have it down to a fine art. However, there is one thing that it can’t do. It can’t be speeded up any more, and this is one of the key elements to Document Manager in Cam Portal.

Within Document Manager, when we receive paperwork back via our e-fax service, we then import that document in Cam Portal. The document is then linked with a Call Log, which has been generated at the point the customer rang the job in.

The document is then scrubbed in document manager, which is basically an electronic worksheet. All the information on the tyre fitted and the tyre removed, along with call outs and signatures can be added to the worksheet in order to generate invoice lines, which are then sent into our invoicing system for approval. In the future this will also be the driving force behind our casing management system, and will update our fleet management system accordingly, once our current systems are replaced.

The aim of Document Manager is to speed up the cleansing and invoicing process in order to improve efficiency and streamline the money in – money out process. Once Tyrenet have completed testing of the new module we will look to implement this system module in the very near future.

Taking place in Essen, Germany, Reifen has been showcasing the best in tyre technology since 1960, and this year is no exception, as Tyrenet Managing Director Mike Riley found out when he visited Essen this week.

With over 580 exhibitors from over 41 countries across 54,000 square metres, there is no end of new and exciting products waiting to hit the UK and European markets. Tyrenet were in attendance not only to forge new relationships and strengthen current ties, but also to take inspiration from new ideas and products coming to the market, which may be of benefit to our customers.

With this in mind, you can be sure that Tyrenet is able to provide you the customer, with up to date information on the best products and services for your vehicles, in order to prolong the life of your tyres, and in order to help you make investments in the most efficient and cost effective rubber products available in the UK and European markets.

Help for Heroes is a charity which works with wounded British troops in order to help them rebuild their lives. Many of these soldiers, just normal people like you and me, have done extraordinary things for their country.

From May 1st 2010 until July 31st 2010 Tyrenet will be donating 50 pence from every breakdown YOU give to Tyrenet. Whether it’s once a week, or a few times a day, all you need to do is dial 0845 230 1144 with a breakdown and let us do the rest. You only have to do so little, in order to help us do so much.

We have had an excellent response to the scheme so far, raising a substantial amount for these brave British men and women. However, there are still two months to go, and all we ask is that next time you pick up the phone, you remember those brave men and women, and remember our number. 0845 230 11 44

Tyrenet would like to thank all its dealers for the wonderful response so far, and the continuing support you are providing for Help for Heroes.

Thank you.

How many times have you been told (by someone like me) that this new piece of kit will be easy to use, and will improve the way that you do business only to be let down at the first hurdle? Well, if you’re as forward thinking as Tyrenet’s managing director Mike Riley, its probably one time too many.

However, one of the solid stalwarts of technological development over recent years has been the humble email, and you, along with Tyrenet, can utilise it to really improve the way you do business with us.

Tyrenet’s new Cam Portal system can now email, rather than fax documents. We can now automatically email jobsheets to you, and even refusal notices. That way if one of your depots or fitters rejects a job from Tyrenet, you can find out when, where, who and why as soon as it happens. If you would like to take advantage of this new service then you can either call or email us with your details, using the details at the top of this page.

Further to this, we are now emailing out all self billings, and where appropriate, costings direct to you, and we can do this for statements and remittances too. This way you get your documents straight away, in order to process them, rather than waiting for them to come through the post (and who knows how long that will take?). This way you don’t have to rush through an end of month because the invoices were delayed in the post.

To find out more, or to register for this or any email service we offer, please contact us. You can find Tyrenet’s details at the top of this page.

Email. It’s still the future……

Tyrenet’s Managing Director, Mike Riley, was featured in the publication celebrating 25 years in business with network dealer Tyresave of St Helens, and also discusses the expansion and benefits of Tyrenet and the services it offers to tyre dealers and fleet customers across the UK. Mike also goes on to discuss the TEN network, and what this means for pan european tyre business, both to tyre dealers and fleets across the board.

To read the full exclusive interview with Mike Riley, click here and see to page 19.

“Tyresave are Car, Van and Commercial tyre specialists based in St Helens, Merseyside. Started in 1985 by Tyrenet Managing Director Mike Riley, they now offer a wide range of services to an ever expanding local client base, and have recently celebrated 25 years in business.”

After several months of painstakingly searching for the right solution for our customers, and taking some flak along the way, Tyrenet has taken steps to move our night service in house. Using the latest call handling and rerouting technology we are now able to offer customers a much improved night service to ensure that night time jobs are completed just as efficiently as day time jobs.

Tyrenet night time call handling is now shared between our day time operatives, and in the event of busy lines any overflow will be taken on by experienced Tyrenet partner John Meyers of The Night Service. John Meyers, an ex truck mechanic, not only has years of industry experience but also takes on night time calls for several other breakdown networks across the commercial spectrum and has a real understanding of the needs of our customers, to have their breakdown dealt with quickly, efficiently and correctly.

Marc Kinnear, Tyrenet Fleet Inspection Co-ordinator said:

“Our new and improved night service now incorporates the knowledge and flexibility that some of our previous night service solutions regrettably lacked. With the implementation of inbound call recording, in the unlikely event of a job gone wrong, we are also able to review the handling of the call in order to learn from any mistakes made”

]]> http://www.tyrenet.net/news/out-of-hours-service-moved-in-house/feed/ 0 http://www.tyrenet.net/news/your-tyre-information-online-new-tyrenet-system-under-development/ http://www.tyrenet.net/news/your-tyre-information-online-new-tyrenet-system-under-development/#comments Mon, 10 May 2010 11:28:51 +0000 Richard http://www.tyrenet.net/?p=515 With the development and implementation of Cam Portal well under way at Tyrenet, attention has now been focused on our new online information system.

As of the beginning of May, Tyrenet have begun to develop and test a fully flexible online reporting suite which will allow our customers to have instant access to their data online. Whether it be information on an invoice, a vehicle or a casing, this new system will allow you see your information how you want, and when you want it.

Tyrenet’s system developer, Richard Hemingway said:

Interactive Reports is a 3rd party tool which will allow our customer’s to drill down into their information, in which ever way they want. Tyrenet has considered several 3rd party tools which would allow our customers to view their information online. Other tools such as Crystal reports are often the software of choice for many organisations. The problem we found with Crystal reports is that once a report has been created, it becomes static. With customers having varying information needs, a report which is perfect for one customer, may not be appropriate for another. Interactive Reports however allows you to change the structure and visual state of your report in a simple and intuitive way, so that you can adjust it to meet your individual needs, with no need to wait for us to make the necessary changes for you. If you want to see a pie chart of costs by wheel position on a vehicle, it’s just one click away. If you’d prefer a data sheet or a line graph, or to compare it to another vehicle, it’s up to you and you can change it right there and then.

Development and testing of Tyrenet’s Interactive Reports system is expected to be completed within the next few months, and further development will be ongoing as more information modules are added to our new Cam Portal system, allowing us to report on a greater wealth of live information.

To see a test version of Interactive Reports click here and follow the on screen instructions

]]> http://www.tyrenet.net/news/your-tyre-information-online-new-tyrenet-system-under-development/feed/ 0 http://www.tyrenet.net/news/help-tyrenet-change-the-lives-of-wounded-british-soldiers/ http://www.tyrenet.net/news/help-tyrenet-change-the-lives-of-wounded-british-soldiers/#comments Wed, 28 Apr 2010 15:11:56 +0000 Richard http://www.tyrenet.net/?p=502

As of the 1st of May, Tyrenet will be donating 50 pence from every breakdown YOU give to us, until the 31st of July.

Help For Heroes is a charity which works with brave British service personnel who have been wounded in conflict. British soldiers, based in Afghanistan and Iraq, are ordinary people doing extraordinary things for their country. Although we cannot stop them from being injured whilst doing their duty, we can fulfil our duty to them, by helping them rebuild their lives.

Every single Tyrenet dealer can help, simply by picking up the phone and giving a breakdown to Tyrenet. Just by doing this, whether its once a day, or once a week, you are helping to change a life. It doesn’t matter whether you keep an appeal card by the phone, or our number on speed dial, what matters is that you have picked up the phone and helped.

For more information, please contact us on 0845 230 1144.

They almost gave their lives for us. Can you help us to give something back to them?

Thank you.

]]> http://www.tyrenet.net/news/help-tyrenet-change-the-lives-of-wounded-british-soldiers/feed/ 0