Cam Portal – The build up to Document Manager

Tyrenet is in the final phase of testing the new Cam Portal module, Document Manager.

Because Tyrenet has a complex two way billing system, it is critical that invoices are scrubbed and coded. This process ensures that the customer is billed the correct amount, and the dealer is paid the correct amount for any work done.

Up until now Tyrenet has scrubbed and coded as necessary on paper, and this process has been tried and tested to the point where we have it down to a fine art. However, there is one thing that it can’t do. It can’t be speeded up any more, and this is one of the key elements to Document Manager in Cam Portal.

Within Document Manager, when we receive paperwork back via our e-fax service, we then import that document in Cam Portal. The document is then linked with a Call Log, which has been generated at the point the customer rang the job in.

The document is then scrubbed in document manager, which is basically an electronic worksheet. All the information on the tyre fitted and the tyre removed, along with call outs and signatures can be added to the worksheet in order to generate invoice lines, which are then sent into our invoicing system for approval. In the future this will also be the driving force behind our casing management system, and will update our fleet management system accordingly, once our current systems are replaced.

The aim of Document Manager is to speed up the cleansing and invoicing process in order to improve efficiency and streamline the money in – money out process. Once Tyrenet have completed testing of the new module we will look to implement this system module in the very near future.